STORE POLICY
Customer Care
I’m a customer care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed customer care policy is a great way to build trust and reassure your customers that they can buy with confidence.
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I'm the second paragraph in your customer care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
Privacy & Safety
All products will be shipped within 10-15 days after order is confirmed via email. If there are any changes, you will be noticed via email.
In the unlikely event that such circumstances should arise we will contact you immediately and offer you the choice of an alternative of equivalent quality or a full refund of all money paid. No additional compensation will be paid over and above the total sum received from you.
The product can only be exchanged when the customer informs our Customer Service within 3 days of receiving the goods
Wholesale Inquiries
I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!
I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
Payment Methods
We accept the following payment methods:
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Credit card: Visa, Mastercard, American Express, JCB. The total will be charged to your card when the order is completed. Your card will be charged based on your chosen currency.
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Paypal: You can shop easily without having to enter your credit cards on the website through Paypal. Your account will be charged once the order is completed.
Please note that all payment transactions are subject to verification with the card issuer. We will not be held responsible for any refusal of a card issuer to authorize the transaction. Please note that the card issuer may charge a shipping fee or administrative-processing charge; we are not responsible for such expenses.
Once payment has been received and your order has been confirmed, your order will automatically be processed. You will receive an email with the confirmation and details of your order.
Tax & duties information
Our prices are inclusive of VAT, for each order.
Shipments will be sent on a DDU (Delivered Duty Unpaid) basis, and you will be charged duties and taxes by the shipping provider when they deliver your order. Payment of these is necessary to release your order from customs.
FAQ