SHIPPING & RETURNS
Shipping Policy
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Return & Exchange Policy
6. ORDER CANCELLATION/ REFUND POLICIES
The Returns Policy applies to all customers.
6.1 Cancellation by Customers
6.1.a Cancellation and refund are available after order is confirmed for a 14 day period.
6.2 Cancellation by Us
6.2.a In the unlikely event that such circumstances should arise we will contact you immediately and offer you the choice of an alternative of equivalent quality or a full refund of all money paid. No additional compensation will be paid over and above the total sum received from you.
7. EXCHANGE POLICY
7.1 Product may only be exchanged for manufacturing errors and size errors
7.2 The product can only be exchanged when the customer informs our Customer Service within 3 days of receiving the goods
8. OWNERSHIP AND RISK IN MERCHANDISE; IMPORTER OF RECORD
8.1 We pass the ownership of the Merchandise ordered to you the moment we dispatch the Merchandise to you (provided you have made full payment of the Merchandise price plus delivery charges and any other charges payable under these Terms, as applicable).
8.2 Risk of damage or loss to the Merchandise passes to you on delivery to you or to somebody identified by you to carry or take possession of the Merchandise on your behalf.